Apple has recently faced controversy surrounding its AI tools. A new issue has arisen after its voice-to-text feature displayed a message filled with abusive language to an elderly woman.
Apple's AI tools are once again embroiled in controversy. Recently, an elderly woman in Scotland received a message containing abusive language and offensive questions due to a malfunction in Apple's voice-to-text feature. The woman received a voicemail from a car garage, but Apple's AI tool incorrectly transcribed it, adding obscene content. Initially, the woman believed it was a scam, but later discovered the error was due to the AI. These repeated errors have led to b criticism of Apple's AI features.
A Major AI Tool Failure
Apple's AI features have consistently been in the spotlight, but recently its voice-to-text technology made a significant error. An elderly woman in Scotland received a message filled with abusive language and offensive questions as a voicemail transcript.
Voicemail Transcription Error
Sixty-six-year-old Louise Littlejohn from Dunfermline received a voicemail from Lookers Land Rover garage in Motherwell. She had recently purchased a car from this garage and had been invited to an event. However, when Apple's AI tool converted this voicemail to text, it added abusive language and offensive questions related to her private life.
Initially Mistaken for a Scam
Littlejohn initially believed the message was part of an online fraud, but upon seeing the zip code, she realized it originated from her car dealership. She was initially shocked by the incident but later described it as humorous.
Questions Raised About Apple's AI Tools Again
Apple's AI feature has been involved in controversies before. Previously, users complained that when they spoke certain words on their iPhones, incorrect text like "Trump" appeared. Earlier, the company shut down its AI feature for generating news headline summaries in January because it was displaying inaccurate information. This latest error further raises questions about the reliability of Apple's AI features.
