Zoho's instant messaging app Arattai is rapidly gaining popularity, but user concerns regarding privacy have increased. Founder Sridhar Vembu clarified that user data is secure, no employee has access to it, and privacy will be further strengthened with the upcoming rollout of end-to-end encryption.
Arattai Privacy Concerns: Amidst the growing popularity of Zoho's instant messaging app Arattai, users are raising questions about data security. Responding to this, Zoho founder Sridhar Vembu stated that user data is completely secure and no employee has access to it. He also informed that end-to-end encryption will be implemented soon, ensuring messages only reach the sender and receiver. This step has been taken to ensure the privacy of users' personal photos and messages.
Growing Popularity and Rising Questions
Zoho's instant messaging app Arattai has become very popular in a short span of time. Amidst its growing user base, people want to know if their private photos and messages are secure and if Zoho can access them. Responding to this, Zoho founder Sridhar Vembu clarified that the company never uses user data against them or for advertising/sales purposes.
He stated that the company's entire SaaS business is built on this trust, and it has successfully maintained user confidence globally. Vembu also mentioned that end-to-end encryption will be implemented soon, which will ensure messages only reach the sender and receiver, and cloud storage will be removed.
Data Security and Encryption Process
Currently, user data in Arattai is stored on encrypted disks, preventing any employee from accessing it. Sridhar Vembu connected this process to cloud services, explaining that the data remains completely secure. This step reassures users that private photos and messages cannot be viewed by other employees of the platform.
The Importance of End-to-End Encryption
End-to-end encrypted messaging means that only the sender and receiver can read the message. No third party, not even the platform itself, can access the message. This feature is considered crucial, especially for personal and sensitive data like photos and financial information.
Trust and Future Plans
Vembu emphasized that trust is Arattai's biggest asset. The company is continuously striving to ensure the security of every user's data. After the end-to-end encryption rollout, cloud storage will be completely removed, providing users with even greater security and privacy.
With the increasing popularity of the Arattai app, data security and privacy remain key concerns for users. Sridhar Vembu's clear statements have largely allayed these apprehensions. With the upcoming end-to-end encryption feature, the app will become a completely secure and trustworthy platform.
