Two passengers spotted cockroaches on Air India international flight AI180. Following the complaint, their seats were changed. The aircraft was cleaned in Kolkata. The airline issued a statement and announced an investigation.
Air India: An Air India international flight experienced a commotion when two passengers spotted cockroaches inside the aircraft. The flight was traveling from San Francisco, USA, to Mumbai via Kolkata. Passengers traveling on flight number AI180 faced this inconvenience before arriving in Kolkata.
Passengers Had to Change Seats
Two passengers traveling on the aircraft became distressed when they spotted cockroaches near their seats. They were alarmed by this and informed the cabin crew. Considering the situation, the crew immediately took action and shifted both passengers to other seats in the same cabin, where they continued their journey comfortably.
Thorough Cleaning Conducted in Kolkata
As soon as the flight arrived in Kolkata, the ground crew immediately conducted a thorough cleaning of the aircraft. An Air India spokesperson said that the aircraft was thoroughly cleaned during the fueling stop in Kolkata to avoid any further inconvenience during the onward journey. After this, the aircraft departed for Mumbai on time.
Air India Issues Statement
Responding to the incident, an Air India spokesperson said that two passengers on flight AI180 were disturbed after noticing some small cockroaches. The airline stated that all aircraft are regularly cleaned through fogging (a pest control process). However, sometimes insects can enter the aircraft during ground operations.
They said that the airline will thoroughly investigate this incident and take necessary steps to prevent recurrence of such incidents. They also expressed regret for the inconvenience caused to the passengers.
Airline's Regular Procedure
Air India stated that their aircraft are regularly cleaned to be pest-free. Special fogging is done for this, ensuring that the plane remains completely clean from germs and insects. However, sometimes small insects can enter during ground-level activities. This is why a detailed investigation of this particular incident will be conducted.
Passengers' Reaction
Passengers on the flight had mixed reactions to the situation. Some expressed concern through social media, while others appreciated the airline's quick response. The two passengers who were shifted to other seats reported that the rest of their journey was comfortable. No other passenger complained of any inconvenience during the journey from Kolkata to Mumbai.
