Before Holi, the IRCTC server went down, causing difficulties for passengers in booking tickets. People trying to book tickets to go home for the festival are frustrated by this server issue.
New Delhi: Passengers planning to go home during the Holi festival season have received a major setback. Many users have complained that the IRCTC website and app are down, causing them to face difficulties in booking Tatkal tickets. Several passengers also raised this issue on social media, but the railway authorities have denied any technical malfunction.
Passengers Face Ticket Booking Difficulties
Trains are heavily crowded during Holi, and passengers rely on IRCTC's Tatkal service for confirmed tickets. However, from 8:00 AM onwards, many people complained that the IRCTC website and app were not working properly. This prevented passengers from booking tickets, causing them considerable inconvenience.
Complaints from Several Cities
According to outage tracking website Downdetector, complaints about problems with IRCTC services started coming in from 8:00 AM. By 8:20 AM, their number had increased rapidly. Most users said that both the website and app were not loading properly. Complaints of server downtime were also registered from major cities like Delhi, Mumbai, Kolkata, Pune, and Chennai.
IRCTC Says No Problems
Many users questioned the railway authorities about this issue on the social media platform X (formerly Twitter). Responding to a passenger's complaint, IRCTC stated that their website and app were functioning correctly and that there were no booking difficulties. The railway suggested that if anyone was experiencing problems, they should clear their browsing history and cache and try again.
This Has Happened Before
This is not the first time that passengers have faced the problem of the IRCTC server going down. On several previous occasions, technical glitches on the IRCTC website and app have caused booking difficulties. Despite the railway's claims, passengers again faced difficulties in booking Tatkal tickets this time. It remains to be seen whether the railway will find a permanent solution to this problem.
