NHAI has taken a significant step to address the issue of poor mobile network coverage on National Highways. It has identified 424 network black spots across the country and requested the DoT and TRAI to improve connectivity. This initiative focuses on enhancing passenger convenience and strengthening road safety.
Highway Network Connectivity: Passengers travelling on National Highways across the country can soon expect relief from the problem of poor mobile network. The National Highways Authority of India has identified 424 black spots spanning 1750 kilometers where call and internet services are disrupted. This initiative, underway on India’s highway network, involves requesting the DoT and TRAI to direct telecom companies to improve network coverage, thereby enhancing public safety and emergency services.
Preparations to Improve Network on Highways Gaining Momentum
There is good news for passengers struggling with poor mobile network during travel on National Highways. The National Highways Authority of India has identified 424 such black spots across the country where call drops and internet issues are persistent. To address these, NHAI has requested direct intervention from the Department of Telecommunications and TRAI to ensure seamless connectivity for travellers.
According to NHAI, these locations are spread across approximately 1750 kilometers of highway network, including Greenfield projects and remote rural sections where a lack of mobile towers is the biggest problem. The Authority has stated that this is not merely a matter of convenience, but a crucial issue related to public safety.

424 Black Spots
NHAI has stated that it has handed over the precise location and technical information of all areas with network deficiencies to the relevant agencies. It has also requested that telecom service providers be mandated to provide network coverage in these areas.
The Authority argues that National Highways often pass through areas where there is no alternative connectivity available. In such cases, the lack of a network not only causes inconvenience to travellers, but can also delay assistance in the event of an accident or medical emergency.
Work on Safety Alert System Also Begins
NHAI is also formulating a major plan regarding highway safety, beyond just network improvements. The Authority wants a system where drivers receive warnings via SMS or flash alerts on their mobile phones as soon as their vehicle enters a potentially hazardous or sensitive area.
Discussions are ongoing with TRAI regarding this proposal. NHAI states that if passengers receive alerts in advance, they can exercise extra caution with their speed and driving. This will also help reduce road accidents.
Public Safety Declared a Strategic Issue
NHAI has described network connectivity as a matter of strategic importance. According to the Authority, the lack of a reliable mobile network affects emergency services, navigation apps, and digital payments – all of which have become an integral part of travel today.
For this reason, NHAI has expressed hope that the DoT and TRAI will prioritize this issue and take concrete steps to improve mobile network coverage on highways soon.








