Airtel, India's second-largest telecom company with over 380 million subscribers, has announced a significant upgrade to its AI tool designed to combat spam calls and messages, offering much-needed relief to its users.
Airtel AI Tool Updated: With the ever-increasing number of mobile users in India, the problem of spam calls and messages is also escalating. Spam calls not only waste users' time but often represent fraudulent attempts, posing a significant risk to consumers.
To address this issue, Airtel has taken a major step by updating its AI (Artificial Intelligence)-powered spam detection tool. This upgrade will provide Airtel users with enhanced protection against spam calls and messages.
Airtel's AI Tool: A New Solution for Spam Relief
Airtel, India's second-largest telecom company, has provided its customers with a valuable gift: significant updates to its AI tool, making the detection and handling of spam calls and messages easier. Airtel shared this update via a press release, highlighting that this new feature relies entirely on artificial intelligence.
The primary goal of this feature is to alert customers to spam calls and messages, particularly those originating from within India and international networks.
Airtel's new spam alert system is smarter and more user-friendly than its predecessor. It leverages its AI tool to warn users about spam calls and messages, protecting them from potential fraud. A key feature is that alerts are provided in the user's regional language for easier comprehension.
Support in 10 Languages
Initially, Airtel's spam alert system supports ten major Indian languages. Users will receive information about spam calls and messages in their preferred language, enhancing understanding and accessibility. Supported languages include Hindi, Marathi, Bengali, Gujarati, Tamil, Kannada, Malayalam, Telugu, Urdu, and Punjabi.
Airtel has also stated that future upgrades will expand language support, ensuring broader accessibility across the country.
Available for Android Users
This update is currently available only for Android users. If you use an Android phone and have an Airtel SIM, you can benefit from this new feature. Airtel's AI tool will detect spam calls and messages, protecting you from potential fraud. This feature not only provides security but also eliminates unwanted and disruptive calls and messages.
Airtel's AI Tool: Prior Success
Airtel initially launched this AI-powered tool in September 2024. Since its launch, the company has shared significant data demonstrating its effectiveness. To date, Airtel's AI tool has identified approximately 27.5 billion spam calls, showcasing its ability to effectively identify a large volume of spam calls.
Furthermore, Airtel reported a 16% decrease in spam calls since the tool's implementation. This indicates that Airtel's AI tool has not only identified spam calls but also ensured users have the opportunity to avoid them. Considering the tool's success, it's clear that Airtel has prioritized customer security with this initiative.
Avoiding Spam Calls and Fraud
Airtel is not only upgrading its technological capabilities to combat spam calls and fraud but also providing guidance to its customers. In addition to the AI tool, Airtel regularly offers tips and advice to help customers avoid spam calls and messages.
Additionally, Airtel advises users to take proactive steps to enhance their security, such as avoiding answering calls from unknown numbers and refraining from clicking links in spam messages.
Airtel's Customer-Centric Approach
Airtel positions this AI tool update as a component of its customer-centric approach. The company emphasizes its commitment to providing not only excellent service but also prioritizing customer security and satisfaction. This initiative reinforces Airtel's dedication to its customers and demonstrates its ongoing efforts to improve user experience.
